*Please note that EVGA routinely creates new part numbers that may not be on this list, yet may still be eligible. Eligible cards purchased through authorized system integrators also qualify.Eligible cards will contain a -KR, -KL, -KB, –KH, -A1, or -AR suffix*.Either an EVGA GeForce RTX or GTX graphics card is required to be stepped-up from.Eligible graphics cards are limited to GeForce GTX 10 Series and higher.As a result, there will now be limitations on which cards are permitted to be stepped-up from, and limitations on which cards they can be stepped-up to.īeginning Janu(5PM PST), New eligibility requirements for products to be stepped-up from: Recently, however, some customers have been using the Step-Up Program only as a means to purchase a new card. The EVGA Step-Up Program was created to help customers protect their investment against the possibility of new products being released within 90 days after purchase, or improve performance after having a chance to use a new card. However, if EVGA later offers a different GeForce RTX 3080 graphics card within your 90-day window, such as the EVGA GeForce RTX 3080 XC3 ULTRA (10G-P5-3885-KR), you may Step-Up to that product. This means that if you (or someone in your household) Step-Up a registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR), you may not Step-Up a second registered product to an EVGA GeForce RTX 3080 FTW3 ULTRA (10G-P5-3897-KR).the product you want to Step-Up to) are limited to one part number, per person, per household. The EVGA Step-Up program is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries.Your Extended Warranty and Advanced RMA (EAR) purchases now transfer to your new Step-Up product.If you should happen to miss your 14-day registration window on your qualifying 3 Year Warranty product, then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option.Register your qualifying 3 Year Warranty product purchased new from an authorized reseller within 14 days of your original purchase date.The EVGA Step-Up program is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries. Your Extended Warranty purchases transfer to your new Step-Up product. If you should happen to miss your 14-day registration window on your qualifying 3 Year Warranty product, then you will need to purchase an extended warranty within 90 days of your original purchase date to enable the Step-Up option. Once the Step-up process begins, you will receive a confirmation email. Once the Step-Up option is unlocked, you will have 90 days from the original purchase date for your product to start the upgrade process through the EVGA website. You can unlock the Step-Up option for most EVGA 3 Year Warranty products so long as it meets the conditions listed below. What products qualify for the Step-Up program? The 90 Day Window does not guarantee that you will receive your Step-Up within 90 Days in fact, many new product launches may have an estimated wait time of several months. The 90 Day Window begins from the date of purchase and is your chance to register your product, submit a request to Step-Up to a brand new product, and make any changes to your chosen Step-Up product within those 90 Days. EVGA Step-Up products are limited to one Step-Up per part number, per person, per household. Products purchased on or after this date may be eligible for the Step-Up program.ĮVGA Step-Up is currently only available to residents of the United States, Puerto Rico, Canada, and EU Countries. The current cutoff for products purchased is to submit a request today. In the computer hardware world, 90 days can be a lifetime, but with an eligible purchase, once per purchase, you can upgrade your EVGA product by paying the difference between what you paid and the price on EVGA's website. The EVGA Step-Up program gives you the peace of mind to purchase your product now, knowing you can upgrade to the latest parts that come out within the first 90 days from your purchase. Unfortunately there are no exceptions outside the 90 day window.Ĭheck out our most asked questions about the EVGA Step Up Program. I'm outside 90 days from my purchase date, can you make an exception? Cards not on the list will not be available to Step-Up to. Watch for more details.Ĭan I Step-Up to something not on the Step-Up list?ĭue to limited quantities, only select cards are available via Step-Up. Unforeseen factors may push this out further. New series are generally added to the Step-Up list upon availability. When will Step-Up be available for the new series? Note: The EVGA Step Up Program is currently unavailable.
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